Privacy Policy

Last Updated: December 2025

At DN Details, we are committed to protecting the privacy and security of our customers. This policy outlines how we handle the personal information you provide when inquiring about or booking our professional detailing services.

1. Information We Collect

We only collect the information necessary to provide you with an accurate quote and to perform our services. This may include:

Contact Details: Your name, phone number, and email address.

Vehicle Information: Make, model, and condition of the vehicle.

Location Data: Your home or workplace address for mobile service delivery in Stoke-on-Trent.

2. How We Use Your Information

We use your data strictly for business operations, including:

Responding to your service inquiries.

Scheduling appointments and providing mobile services at your location.

Sending digital invoices and receipts upon completion of work.

Following up for reviews or reminders regarding your Maintenance Valet eligibility.

3. Data Storage & Security

We do not sell, rent, or share your personal information with third-party marketing companies.

Your data is stored securely and is only accessible by DN Details for the purposes of managing your bookings.

4. Your Rights

Under UK GDPR, you have the right to:

Request a copy of the personal data we hold about you.

Request that we correct any inaccuracies in your information.

Request that we delete your personal data from our records once our service is complete and the invoice is settled.

5. Cookies

Our website may use cookies to improve user experience and analyze site traffic. You can adjust your browser settings to refuse cookies if you prefer.